Words

Little Things Go A Long Way

I dropped in to see one of our local bankers recently, and as we were visiting, we got to talking about customer service. In particular, we got to talking about...

Music City Mania

Ah, the NAMM issue of the Music & Sound Retailer. Is there anything better? Attending the event gets me as giddy as entering my favorite candy store, and re...

Pro-Audio Services 101

One of the most pressing questions in MI retail — a question that was asked in countless conversations throughout the Anaheim Convention Center during The NAMM ...

MI vs. Amazon

Amazon is a 600-pound gorilla. Whether through organic growth, the entry into new industries or via acquisitions, Amazon, which now retails most anything you ca...
Buying And Selling

Shopping in a Nice Environment

As I’ve mentioned before, my store aims for what I consider to be a “curated inventory”: the products we carry, from strings to books to instruments, must eithe...

Make It Count

As I’m writing this it’s barely January and, as we take our first steps into the new year, I wanted to talk a little about 2017 and where we go from here. As I ...