Columns

Is Your Store Perceived As Credible?

You only have 10 seconds to engage and retain a visitor to your Web site. Today’s Internet-savvy consumer has become very good at assessing a Web site in second...

The Hidden Industry

Although I usually talk about the Community Music Store’s place in our changing industry, I’m always aware that lurking in a dim corner of the music products bu...

Disintermediation

Sometimes, my column is triggered by a news item; often, one specific encounter within our industry is the inspiration. But there are times when little bits of ...

Adults Rule

When I first entered this industry more than 30 years ago, I was struck—and charmed, really—by the adults I encountered who wanted to make music. As a person wh...

In the Key of Middle C

Myrna Sislen with the children of the Landfill Harmonic in Cateura, Paraguay. In the 12 years since Myrna Sislen took over as Owner of Washington DC’s Middl...

Sax And Violins In Tucson

Neither Michael Faltin nor his wife, Leslie, dreamed of becoming business owners. He was a band director, musician and former member of the Drum Corps. She earn...

113 Years Of NAMM

Here you are at the NAMM show again. Did you know that NAMM is 113 years old? There was a book published in 2001 called NAMM 100th: A Century of Service t...