Columns

The Future Is A Moment Away

The Future Is A Moment Away

The Future Is A Moment Away By Dan Vedda While reading an issue of Wired (20.05, May 2012), an article by Thomas Goetz, “How To Spot The Future,” jumped ...

‘You’re My Customer’

By Rebecca Apodaca I’m supposed to be taking this month off for my summer vacation. But, I am so excited about this column that I thought I would review what...

Eight To 80

By Gene Fresco The best way to increase your business is to increase your present demographics of customers. Do you see the same old customers day in and ...

Second-Chance Opportunities

For Abandoned Shopping Carts By David Hall, Vice President Sales and Marketing, Pro-Active Websites You’ve probably seen it at your local grocery store: a r...
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Setting The Tone

By Dan Vedda More years ago than I like to remember—call it post-Woodstock but pre-Yamaha DX7—I worked for a national retail chain when it was the countr...

‘Get Dressed And Go To Work’

By Rebecca Apodaca Anker Paulsen asked his son, “What are your plans?” as he stood at the end of his son’s bed, the morning after Jim Paulsen graduated from ...

Melting Pot

By Dan Vedda Over the last couple of months, we’ve been talking about transforming our industry’s retail approach a la Walt Disney (creating a thorough and e...

‘Eat A Bug’?

By Rebecca Apodaca It could be said that Gordy Wilcher dropped “da bomb” of a music store on Owensboro KY when Owensboro Music Center (OMC) was founded in 19...