Odyssey Innovative Designs has adjusted its operations to address the COVID-19 pandemic in an effort to keep the MI industry alive, while also expanding its business in the medical field directly supporting first responders, and beyond.

Based in southern California, Odyssey and its group of companies Show Solutions and BC Cases were under a “Safer at Home” mandate by the state since mid-March. During this shutdown period, being a U.S.-based manufacturer and operating with the use of personal protective equipment, Odyssey was proud to donate thousands of their in-house stock of N95 masks to local doctors, hospitals and healthcare providers experiencing a massive shortage.

After extensive evaluation and approval by the City of Los Angeles, Odyssey re-opened its manufacturing operations in early-April with a series of precautionary adjustments. With an inherent sense of optimism, Odyssey created a safe, conducive and efficient operational structure based on guidelines, recommends and shared resources during this pandemic.

  1. Mixed Model, In-Office/Remote

Odyssey identified essential functions as accounting, manufacturing, logistics and customer service, operating on shortened schedules, between in-office and remote to limit exposure.

  1. Symptoms Testing

All in-office employees are periodically tested for basic COVID-19 symptoms, with fevers being the primary indication. Any employee showing the smallest sign of symptoms are sent home.

  1. Operational Distancing

As a manufacturer, the product assembly lines have been strategically rearranged in order for each production engineer to be at least six-feet apart, stretching into areas of the warehouse.

  1. Protective Equipment

All employees, from desk staff to production to the warehouse, are required to wear protective masks and gloves at all times; all trained on proper use of PPE to avoid cross-contamination.

  1. Waiving Drop Ship Fees

In an effort to keep the supply chain and retail businesses alive within the MI industry, Odyssey is waiving all drop ship fees to help relieve some of the traditional expenditures by resellers.

Further advancing and diversifying the business, Odyssey has seen an increase in demand and requests from the medical, healthcare and pharmaceutical industries for specialty cases. Odyssey has long hand-manufactured custom cases for these industries from its facilities in Southern California but has experienced a substantial amount of custom orders and inquiries.

“Over our 25 years of business, we have always believed in the strength of our industry and it’s no different during these unprecedented times. Community becomes vital because it’s the support of our family, friends and neighbors pulling together that will get us all through this,” said Mario Montano and John Hsiao, co-founders of Odyssey Innovative Designs.

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