Gibson is re-launching its Repair & Restoration Shop, an in-house repair and restoration facility in Nashville, Tenn. The Gibson Repair & Restoration team (Gibson R&R) offers a skilled and trained staff of luthiers and techs in the company’s climate-controlled environment. The facility is fully equipped to perform all phases of guitar repair and restoration, from basic setups to full restorations of damaged or neglected vintage instruments.

Building on the brand’s Virtual Guitar Tech Service, players will have the ability to schedule a free video call to review, assess and estimate that work that is needed on most models and styles of guitar. Gibson now offers virtual service, restoration, valuation and certification. The company will even issue a new warranty on vintage guitars.

“We’ve been working on the re-launch of the Gibson Repair & Restoration Shop for 18 months and we’re excited to finally unveil it to the world,” Cesar Gueikian, brand president at the company, said. “Gibson R&R has organized the most knowledgeable guitar experts, and it’s the ultimate destination for all repairs, restorations, modifications, valuations and certifications. If you own a Gibson, Epiphone, Kramer — or any other guitar — Gibson R&R is where you should send it. The Gibson R&R is the only shop that gives you the peace of mind that your guitars are getting the same level of experience, craftsmanship and care that you’d expect from Gibson.”

The re-launched facility accepts most guitar brands and styles, including electric or acoustic guitar, bass, ukulele, banjo, mandolin or Dobro. The craftspeople there evaluate each situation individually and offer reliable time and cost estimates to address an instrument’s needs.

Other benefits of the program include:

  • Free shipping and insurance, and we offer packaging help if needed.
  • Work with all types of guitar-like instruments from all brands.
  • A dedicated customer service staff just for R&R questions.

Some of the issues the R&R can address are:

  • Pro setup – acoustic or electric.
  • Fret work.
  • Structural repairs.
  • Neck resets.
  • Custom paint and finishes.
  • Full and total restorations.

To learn more about the re-launched program, visit the company’s website here.

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