Columns

Buying And Selling

Shopping in a Nice Environment

As I’ve mentioned before, my store aims for what I consider to be a “curated inventory”: the products we carry, from strings to books to instruments, must eithe...

Make It Count

As I’m writing this it’s barely January and, as we take our first steps into the new year, I wanted to talk a little about 2017 and where we go from here. As I ...

Stocking Stuffers

I’ve been in MI retail longer than most people stay in a single job and, while that’s probably not at all an uncommon feat in this industry, I feel like I’ve be...

Key Traits of a Great Employee

As I write this installment, it’s Thanksgiving week, and I’m feeling particularly thankful under my retail hat. You see, I have a new staff member. I’ve known h...

Communication Breakdown

I’ve been thinking a lot lately about information. We live in the information age. We have the internet, computers, smartphones, social media, 24-hour news, ema...
Randy Shayler

The Head of the Class

Unlike the owners of most musical instrument stores, Randy Shayler is not a musician. Beyond some childhood piano lessons and a stint playing clarinet in the sc...

Maintenance Vs. Buying New

When I was 15 years old, I got my first car. It was a brown-and-white, four-door 1958 Chevrolet Biscayne. It had been my grandfather’s car, and it probably had ...

Today’s MI Experience

In our last episode, we talked about listening to consumer needs, as we rethink business models and move forward to the next iteration of the music products ind...

Blending the Old with the New

We’ve been talking about disruption in the last few “Veddatorials.” I mentioned last month that, while retail has seen channel disruption (big-box stores, inter...