Industry Identity

A couple of weeks after I wrote my last column (exhorting MI to take its products back, partner with its dealers and create a brand identity for our industry th...

Cream of the Crop

Both Cream City Music and its CEO/co-owner Brian Douglas share a similar arc, with once humble beginnings slowly growing into accomplishment and greatness. F...

Pulling It All Together

I honestly believe that small/medium stores, in small/medium towns, with the average mix of common inventory, can no longer make it on walk-in retail alone. In ...

Hunting Wabbits (Clients)

Many music stores seem to feel a little like Elmer Fudd, looking everywhere for clientele that are clever and elusive. Attracting more people to music and invol...
From The Trenches

Paddling Up A New Revenue Stream

The ideal new revenue stream produces revenue for your store while requiring no financial stake on your part. Yes, no-risk revenue is the first cousin of unicorns and leprechauns. However, it can be achieved.
Confessions of a retailer

Still Keepin’ It 100

Continuing in the “Keepin’ It 100” vein, Donovan Bankhead reveals some of the things he worked on to turn himself around and embark on the journey to become the leader his employees and his business deserve.
Noel Wentworth

Proving Its ‘Wentworth’

At Wentworth Music, in the heart of British Columbia, Canada, Noel Wentworth is making musical dreams come true. That’s been his goal, and his job, since opening the Wentworth Music Education Centre in 2004.