Columns

Appetite for Disruption

Disruption. We hear about it in every industry, and if you’re not a consumer, it can be scary. Unless, of course, your business is part of the disruption. Then ...

The Importance of Education

In the April 2015 issue of the Music & Sound Retailer, I talked about user reviews and how bad customer service experiences in stores have led to the breakd...
A&G Central Music

A Real Class Act

A&G Central Music, winner of the Music Makes a Difference and Dealer of the Year awards at NAMM’s Top 100 Dealer 2017 event in July, is also one of the most...

Hit the Trifecta

In the business of running an MI store, it takes three parts to make the commerce machine run. Obviously, the first part is the store owner. Equally obvious is ...

Strait Shooting

Strait Music Co. Mon. – Fri. 10 a.m. – 7 p.m. Sat. 10 a.m. – 5:30 p.m. Clint Strait, Vice President Clint Strait is the first third-generation member of h...

Keep It 100

Keep it 100. That’s what the cool kids say nowadays when they are saying something that is 100-percent real, unfiltered, sometimes brutal, truth. If you haven’t...

Word of Mouth Is Still Important

You can read a thousand articles — from content-lite bullet points to detailed, long reads — about advertising in this always-on, socially intense, tech-enabled...

You Get What You Give

In several past columns, I’ve written about various aspects of the Summer NAMM Show, and why I think it’s still a viable avenue by which to learn about new prod...
Summer-NAMM

Making Summer NAMM Wallet-Friendly

In talking with other small music store owners, someone will usually ask “Do you go to NAMM?” The answer frequently includes some variation of “No, it costs too...