SPECIAL: 25TH ANNIVERSARY ISSUE
NOVEMBER 15, 2008
VOLUME 25 NO.11

THE MAGAZINE FOR MUSICAL INSTRUMENT AND SOUND PRODUCT MERCHANDISERS

 
 

   
 

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-Table of Contents
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FEATURES
America the Beautiful 2010 has been a good year for American patriotism. And we don’t just mean annual rituals such as the Fourth of July.
Not Doubting Thomas
Mendello Retires, Thomas Named Fender CEO
Former Guitar Center CEO Larry Thomas has a new gig: CEO at Fender Musical Instruments Corporation.
The ‘Spin’ on the DJ Market Whether your store carries a full line of DJ products, just a few or none at all, it’s hard to dispute that these products have carved a major indentation in the MI marketplace.
Music City Mystery Summer NAMM had many highlights, but attendance dropped 4 percent compared to last year. The future of the show is a topic on many minds.
The Canadians’ Club Changes galore took place at this year’s installment of the MIAC show in Toronto. The date changed to May. The location changed. Why were the adjustments made? Did the alterations work?
Floyd Rose Sued Geoffrey McCabe, an inventor and guitarist, has sued Floyd Rose Guitars and distributor Davitt & Hanser Music for patent infringement.
Pay It Forward! You’ve heard enough bad news. We take a look at the fantastic things happening in MI today.
-‘MIM is the Word The Musical Instrument Museum opened in Phoenix to a lot of fanfare. Rebecca Apodaca, an expert on antique instruments, gives you a rundown of the latest thing to hit MI.
-‘Loud and Clear Pro audio products continue to sell. We get the scoop from four top manufacturers.
-‘Open Door’ Policy NAMM makes a big change by allowing member-invited guests on the last day of Summer NAMM.
-Musikmesse A-107K! Attendance at Musikmesse and Pro Light + Sound dipped slightly, but optimism was up.
-It’s in the Cards ! You need to have PCI DSS-compliant terminals to handle credit card transactions by July 1. What are we talking about? Don’t worry, we’ll explain.
-Unplugged Acoustic guitar sales grew dramatically in 2009 and the beginning of 2010. Is this the beginning of a new trend?
-Head of the Class! We shine the spotlight on many of the new companies that launched at NAMM.
-Musicorp Mourns Mike Murphy We honor the sale rep’s life that ended way too soon.
-Is a New Healthcare Plan Just Snake Oil? We take a thorough look at how a new public healthcare plan can affect you and your employees. ?
-Bonanza! Behringer Buys Bosch Brands Behringer’s parent company added the Midas and Klark Teknik brands to its stable.
-The Stars Will Come Out…This Weekend We highlight a few of the celebrity appearances at NAMM.
-What A Long Strange Trip It’s Been!!! We reminisce as we close out the first decade of the new millennium. It was a tough 10 years for many. How about for the music industry though? What’s ahead?
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It’s Voting Time! Here are your nominees for the 24th annual Music & Sound Awards.
-Here We Come to Save the Day!!We provide a plethora of accessories that manufacturers assure you will provide excellent margins.
-For Those Who Make Lesser Publicized Instruments, We Salute You!!For the first time, we pay tribute to instruments and products that get little press coverage. We provide a well-deserved spotlight for these products!

-The Latest, Industry, Dealers, People and Product Buzz and Showcases.

COLUMNS
-The Music & Sound Independent Retailer: We bring back our popular Independent Retailer Round-table. Providing four pages worth of answers are Gordy Wilcher & Lisa Kirkwood.
-Five Minutes With: We lend our ears to Marty Garcia, Founder and CEO of Future Sonics.
-MI Spy: Spy makes a visit to New York City to check out stores in both downtown and midtown. Service has to be good to win over discerning New Yorkers, right? We’ll find out.
-Dan the Man: Dan Ferrisi, with the help of occasional strategically placed SAT vocabulary words, discusses the prospect that the industry may have lost luster since a promising and upbeat January NAMM show.
-Birth of a Product Two former PRS veterans combined forces to found Knaggs Guitars. The story behind the Maryland- based company, which debuted a line of products at Musikmesse.
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Sales Guru: Sales persistence pays off. Just ask Gene Fresco
-Veddatorial: Dan Vedda provides a can’t-be-missed Summer NAMM synopsis.


FORMIDABLE FEMALES

-Kathy How:Now here’s a story you don’t hear connected to MI every day. A woman who grew up in Cape Town, South Africa, studied medicine and later moved to England.
-Sarah Heil:We’ve all heard the stories about people beginning in the mailroom and later becoming the CEO of a major corporation. Those people are rare, but it does happen.
-Sue Avant is a trailblazer. She’s also someone who
has varied interests. And she is, indeed, formidable.

-Mary Ann Giorgio It sure sounds like a great job to cover soap operas like Days of our Lives and speak to celebrities on a daily basis. But MXL’s Mary Ann Giorgio was never comfortable in that industry. She sure is comfortable at MXL Microphones though.
-Fusion Bags For the first time, we feature multiple people in this column. We look at the genesis and growth of the all-women founded business, Fusion Bags.
-Linda Arink is one of the very few female executives at a DJ company. Learn how she became involved and why she hopes we won’t even need to have a column about top industry females in the future.
-Debbe Stephenson stumbled upon MI shortly after college, but is sure glad she did. She’s now president and COO of Pro Co Sound.
-• Mary Peavey
-• Jennifer Tabor
-• Tarina Dunwoodie
-• Stacey Montgomery-Clark.
-• Cathy Duncan
-• Bee Bantug
-• Dale Krevens
-• Melanie Ripley
-• Susan Grund
-• Toby Nady
-• Shawna von Behren.
-• Berenice Chauvet
-• Sue Kincade
-• Tish Ciravolo
-• Vikki Hayward
-• Roxana Ramirez
-• Susan Lipp


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FORMIDABLE FEMALES
Vikki Hayward
[November 2008 - Page 1]

It isn’t hard to find musicians in this industry. Just about anyone you ask, no matter what their position and at what company, has at least dabbled in music making at some point in their lives. But what makes Vikki Hayward different is that she is not only a musician but also a consumer and fan of the exact products she is now working to support.

“Before I even worked for Gator, I owned a few Gator cases myself, so it was pretty cool when I finally came across the position for Gator,” said Hayward, who plays drums and “dabbles” in guitar. “I think it’s helped me a lot in marketing to be a consumer. You can’t really sell a product, I think, unless you use it yourself.”

Despite being more than qualified to market Gator products, Hayward’s original career path was about as far away from MI as you could get. “My schooling was for criminal investigation and crime scene technology when I started,” she recalled. “I got into that and realized it was nowhere near what I wanted to do with my life.”

So following stints in advertising and healthcare marketing, she came to Gator and “decided to take the marketing department to the next level.” Today she is able to bring many of her unique skills to the job. Though she didn’t come from a musical family, Hayward is naturally creative, not just in music but also in art.
“I get involved in everything from the ground level and get

involved in creating ads, flyers, the photography of the product, getting it into the catalog. And I’m involved in the design aspect from beginning to end,” she said. “In many situations, I’m doing a lot of the design work myself, just because I enjoy it so much. I think of it as stress relief to sit there and do some of the graphics.”

Calm in the Storm
Beyond her various artistic abilities, Hayward brings a unique perspective to her job by virtue of being a woman and being a mother.

“My life truly changed when I was pregnant with my son,” said Hayward. “During the birth of my son I basically had heart failure and could have easily lost my life. Being told you could die is quite a humbling experience. I decided that if I lived through it all I would make an effort to be a better person in all aspects of my life. 

“For my career, it meant learning a lot about stress,” she continued. “Marketing is wrapped in deadlines and crazy schedules, [and] it is quite easy to stress yourself into sickness. I learned how to reduce my stress, get organized, maintain control of my projects, and learn to laugh things off once in a while.”

Gator on the whole is very open to women, by Hayward’s estimation. There are many women working there in management positions, and the company allows her to work one day a week from a home office so that she can be with her young son. That wasn’t always the case in her professional career, especially during her tenure in the healthcare industry.

“I had a few comments that people didn’t want to talk to women because they felt they wouldn’t know what they were talking about,” she recalled. “I think it made me stronger because… I built a lot of good relationships; it was just a very big struggle, where in the MI industry it hasn’t been a struggle at all.”

Florida Gator
In the five years since she joined Gator, Hayward has grown in her position and in the industry, and considers herself extremely lucky to have the opportunities she’s had.

“I really enjoy working at Gator. I come from a big Italian family and Gator reminds me of that type of atmosphere. Everyone gets along. Everybody works so well together and everybody communicates,” she said. “It’s exciting to have a job and to be in a position where I look forward to getting up in the morning and going to work. I know that’s something everybody pretty much strives for. So I consider that a pretty good deal to enjoy getting up, driving to work, and working all day. You feel like you’ve accomplished something good.”

As for her future, Hayward hopes to one day have her fingers in Gator’s many pies. “We have several divisions of the company. Eventually, my goal is to move to director of marketing and oversee all of the separate entities,” she said. “They’re very different [and] it’s been an interesting challenge to develop marketing for each separate division but for the same product.”
And when Hayward is unfamiliar with a product, her Gator family is more than willing to help. “One of the advantages of working at Gator is that everyone there is a musician,” she said. “So even if I come across a product I may not be 100 percent sure [about], there’s going to be somebody there who plays who I can go to and get guidance.

“But I think it’s pretty universal, really, no matter what instrument you play” added Hayward. “A lot of the musicians we deal with are so passionate…they consider their instruments to be like their children. It’s always nice when you hear the stories; we get them all the time. ‘Oh my guitar case fell off the back of my truck and smashed and got run over but my guitar was fine.’ We hear a lot of that [Laughs].”

That passion for Gator is something Hayward shares and expects to continue long into the future. “Over the last few years, Gator has moved from a small case company to one of the leading case companies in the industry. It’s been a wonderful experience so far watching that happen. It’s kind of like having your child grow up,” she said. “Hopefully, I’d like to think I had something to do with that.”

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