M&SR: You guys mentioned that profitability is the No. 1 factor you need to get from manufacturers. So what profit margin percentages are you getting from them and what do
you need to get to be
successful?
Gillum: If a manufacturer gives you 40 percent, I think the dealer is happy. The cost of operating a music retail store runs about 37 percent today. MAP programs at 20 and 25 percent do not satisfy the costs of operation. Forty percent is a wonderful MAP starting price program where the dealer has the opportunity to add service programs to that and accessory programs to that to turn it into a good 50 percent profit margin.
Lovell: I agree. Forty points has a level of excitement that makes you get into a product.
Bankhead: I’d take 35 as the minimum threshold I can work with. I hear forty points on a product I know I can sell without having to make a huge effort, I get giddy.
Lovell: We have to preface that with one thing. That has to be after freight. Freight is going to become a bigger and bigger issue. If you’re making 35 points and paying for freight, you’re not making 35 points. Freight is running at 15 percent many times. It’s crazy.
M&SR: Last question. How about Summer NAMM. Did you like its return to Nashville? Will you return to the show in the future?
Wilcher: I’ll be here every year.
Biernacki: Coming back to Nashville was the best thing they possibly could have done.
Lovell: It should have never left Nashville. I think the manufacturers who didn’t exhibit at the show are going to be sorry. The show floor was packed.
Bankhead: I’ll go wherever they have Summer NAMM. It can be in New York. It can be in Austin. Wherever there’s a Summer show, I’ll be there because of the networking and the [NAMM University] Idea Center. These are things that can improve my business. What I need is more information and more inspiration.
Johnson: I like Nashville because the one time I went to Anaheim, I was overwhelmed. It’s too big. I like it smaller and more personal in Nashville.
Gillum: The one thing we do need is more floor space though.
Wagoner: I want to mention also that the people of Nashville were awesome. I can’t believe the difference of being in this town—which is a pretty big city at this point—and [other locations]. It has a small-town feeling. And this is coming from a small-town guy. The people at the hotel were wonderful. And the people at the convention center were great. It was a really good experience.
Johnson: Nashville is really happy to have us here. I received a call to do an interview with a Tennessee newspaper about NAMM’s return to Nashville. Nashville is so happy to have us there.
Wagoner: Before MSO, what were the chances of a store as small as Maureen’s being interviewed for the Tennessee newspaper?
Bankhead: [Before we conclude], I just wanted to say one thing. I want to bring up the commitment the Music & Sound Retailer has made to covering the independent retailer. In addition, there’s a specific layout and spread [in the Music & Sound Independent Retailer] where I know when I read those pages, it is only going to be about independent retailers. I appreciate the commitment you’ve made to us.
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