AMPLIFIER ISSUE
July 15 2008
VOLUME 25 NO.7

THE MAGAZINE FOR MUSICAL INSTRUMENT AND SOUND PRODUCT MERCHANDISERS

 
Talking Heads: The Sequel
   
 

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FEATURES
-Our 25-year magazine retrospective begins on p. 20 and runs all of the way to (with some stories in between). Wow, a lot has happened in that time.
-Whoa Canada! Attendees were upbeat during MIAC, which took place in Toronto in October. Is the Canadian MI retailer different than the U.S. one?
-Percussion Pointers. We serve up some tips about how you can help band directors select the right percussion products for their schools.
-The Survey Says...Reader surveys always reveal a lot of information. This year is no different. Find out what you said about several topics, including how your holiday sales are expected to stack up this year.
-Rode to Success Rode Microphones made a big splash, literally, with the launch of Opal from its Event Electronics division. Find out much more about the Las Vegas bash and the studio monitor that packs 750 watts of punch.
-Under Lock and Key
In our third annual Independent Retailer Roundtable,
we gather more participants, who provide even more information. Which manufacturers are you happy with? Find out. Did Summer NAMM work out? Find out. What bothers you the most? Find out.

-DJ For Hire These manufacturer employees still find the time to perform DJ/lighting gigs.
-An Early Summer Night’s Dream!NAMM returned with a vengeance in Nashville. Learn what people were saying and why there could be a rebirth of independent retailers in the future.

-The Latest, Industry, Dealers, People and Product Buzz and Showcases.

COLUMNS
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The Music & Sound Independent RetailerWe honor Lou Kraus Music in Nebraska, celebrating 25 years of service and California's Zone Music, celebrating its 25th anniversary.
-Bags/Cases Update Marty Harrison of Access Bags and Cases, Agatha Gerutto of Road Ready Cases, and Jonny Edwards of Coffin Case give you tips on selling bags and cases in these brutal economic times.
-Special Guest EditorialMusic & Sound Retailer assistant editor Michelle Loeb reflects on her past five years with the magazine.
-Spy Travel & Leisure recently said Charleston, S.C., has the nicest people and best antique shops in the country. But, does it have the nicest store owners and best music instrument stores? Let’s find out.
-Five Minutes Hohner’s Scott Emmerman talks about the huge Bob Dylan harmonica launch and a whole lot more.
-Sales Guru.Gene Fresco explains why you MUST set goals as a salesperson.
-Veddatorial.Dan Vedda opened his store right around when the Music & Sound Retailer began. He takes a look back at how he became an MI dealer and reflects on his 12 years writing this column.
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MSR Anniversary —Lee Oskar.We take a look at 25 years of Lee Oskar by asking the man himself. We talk about how the company got started, what he thinks of the market now, and his times with the ultra popular band War.

FORMIDABLE FEMALES

-Vikki Hayward, Gator Cases marketing manager, was a huge fan of the company years before she joined it. Learn about her future goals, why she enjoys her job, and much more.
-Roxana Ramirez, Being in the music industry, you’re probably very aware of the soundtrack of your life. If Roxana Ramirez were to have a theme song, it would probably be “We Are Family.”
-Susan Lipp, is always busy. She helped break ground on the company’s huge future facility in Madison, Wisc., last month. She does NAMM Congressional “fly-ins” too

CURTAIN CALL
-Steve Stevens, Rock and Roll may be known for its wild behavior, but the genre has at least one law abider in Steve Stevens.
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Frank Black of the Pixies credits Haley's Comet for starting him on his career path?
-KT Tunstall dismounted from her horse and climbed out of her cherry tree to talk with us.
-Peter Frampton comes alive to tell us what guitars, effects, and amps he loves.
- John Flansburgh, They Might Be Giants’ John Flansburgh is a big fan of several independent dealers as well as a host of manufacturers.
-Matt Rubano the bass player for the red-hot band Taking Back Sunday. Even better, he likes to shop for MI gear.
-Paul English ,Willie Nelson has had four wives in 40 years, but only one drummer in that same time frame.
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DJ TIMES / DJ EXPO
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-Int'l DJ Expo 2008
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CLUB WORLD
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Talking Heads: The Sequel
[July 2008 - Page 2]

“We’ve been looking overseas a lot more than we have in the past,” said Bones “We have a number of new distributors in Europe and Australia, [and are] doing our best to make sure that we have our eggs in a few different baskets.”

“It hasn’t directly affected us much,” said Naylor. “All of our products are imported, but we’re not currently buying foreign currency to pay our suppliers. On the plus side, our export business has increased substantially.”

“Almost two years ago we made a pivotal corporate decision to sell direct to consumers in the U.S. market,” said Babicz. “We offer online buying options to musicians on our entire product line of acoustic and electric guitars, including accessories and apparel. Though we still use a handful of U.S. retailers, most of our clients buy directly from us and we do not ship directly overseas, which protects our international distribution. Because they are dealing directly with us, we have found that our consumer client base will buy a Babicz product almost regardless of the status of the U.S. dollar, or the overall condition of economics. We also provide direct customer service as well, so overall we offer the consumer a comfort level that is hard to beat.”

“Like everyone in our industry, we have been very concerned with not only the weak U.S. dollar, but the increasing costs of raw materials and freight,” said Rose. “Our expectations had been to experience sales declines and dramatically reduced profits as a result. Indeed, we have had a number of component cost increases that we have had to absorb ultimately impacting profits, but our sales have remained surprisingly strong through the first quarter. As a global manufacturer, the weak dollar has made our products more competitive in some of our export markets. Our most formidable competitors manufacture in Europe. Needless to say, our products have a greater price advantage there compared to European-made loudspeakers when the dollar is weak and we are trying to use that to our benefit. Custom-made loudspeakers sold to OEM customers constitute the bulk of our business, but we also distribute our branded, raw frame loudspeakers worldwide as replacements and upgrades for enclosures that are already in service, and for do-it-yourself consumers who aspire to build their own enclosures. Historically, we’ve seen the market for these products remain strong and even grow during periods where sales of other MI and pro audio products may suffer. This period has been no exception and we are focusing to meet this demand as quickly and efficiently as possible. In addition, we are trying to keep our margins and prices to our customers as low as possible while focusing on increased efficiency and maintaining costs throughout every facet of our business.”

“We use the U.S. dollar for sales to our U.S. dealers and our distributors abroad,” said Janis. “The low U.S. dollar exchange rate on international markets has forced us to increase prices. We have carefully managed price changes to keep increases as low as possible while targeting very specific MAP price levels. We have also worked with our vendors to find ways to help them reduce their costs. Examples include investing in special parts to improve productivity such as custom vertically-mounted potentiometers and die-cuts for metal work that allow us to stamp out products faster at a lower price point. Most recently, we have started to switch from manual part insertion to automated robotic insertion.”

“Unfortunately the shifting exchange rate has caused us to raise our prices,” said Emmerman. “We manufacture most of our products in either Europe or China and there really wasn’t any other choice for us in this situation. Independent of the exchange rates, we expect to see additional cost increases coming out of China due to rising raw material and labor costs there. Please note that we aren’t enacting price increases in order to earn any ‘windfall profits,’ we’re just trying to maintain our margins and continue doing business.”

“I still have USA manufacturing in house, and are making products that use almost entirely USA-made components and materials,” said Spector. “What a tricky concept and I didn’t even need a management consultant to figure that out.”

“Since our factory is located in Cortez, Colorado, and all of our raw materials are made in the USA, the weak dollar does not affect our domestic sales, but it definitely helps our international sales,” said Mangan.

Said Moran: “A weak U.S. dollar has virtually no impact on U.S. domestic sales for a US-based vendor. Although a weak U.S. dollar can impact the price of imported products and makes it more expensive for us to travel to many of our favorite countries, it also presents tremendous opportunities for export. At Namba Gear, we have been working hard at solidifying our export distribution network with good success.”

“In a slow market….you have to make your brand more valuable,” said Lynn. “I am not talking discounts, rebates, or other incentives…..I mean actual ‘value’ to a dealer. What do they want to see to make your brand more appealing? Innovative product, good margins, and easy to work with…..you would be surprised how many people are surprised we actually answer the phone!”

“When the dollar is weak, it provides an opportunity for our export customers,” Boak said. “So while we are not taking our eye off of the domestic market, we are certainly focusing extra efforts on overseas, with great success.”

Sher looked at the question this way: “As I see the world, the U.S. economy’s troubles are a direct result of bad decisions for the last eight years, including a failed, immoral and disastrously expensive invasion of Iraq, the running up of huge trade deficits as U.S. jobs are shipped overseas, and the lack of a rational policy (which Europe has already begun to implement) to make the transition to a sustainable economy based on renewable energy. The answer? Let’s get some leadership in Washington that isn’t looking out for big corporate interests above all else.”
Vittek concluded the question succinctly. “Sell more! Especially overseas. Generate an even more aggressive advertising and marketing campaign.”

 


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