AMPLIFIER ISSUE
July 15 2008
VOLUME 25 NO.7

THE MAGAZINE FOR MUSICAL INSTRUMENT AND SOUND PRODUCT MERCHANDISERS

 
Talking Heads: The Sequel
   
 

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FEATURES
-Our 25-year magazine retrospective begins on p. 20 and runs all of the way to (with some stories in between). Wow, a lot has happened in that time.
-Whoa Canada! Attendees were upbeat during MIAC, which took place in Toronto in October. Is the Canadian MI retailer different than the U.S. one?
-Percussion Pointers. We serve up some tips about how you can help band directors select the right percussion products for their schools.
-The Survey Says...Reader surveys always reveal a lot of information. This year is no different. Find out what you said about several topics, including how your holiday sales are expected to stack up this year.
-Rode to Success Rode Microphones made a big splash, literally, with the launch of Opal from its Event Electronics division. Find out much more about the Las Vegas bash and the studio monitor that packs 750 watts of punch.
-Under Lock and Key
In our third annual Independent Retailer Roundtable,
we gather more participants, who provide even more information. Which manufacturers are you happy with? Find out. Did Summer NAMM work out? Find out. What bothers you the most? Find out.

-DJ For Hire These manufacturer employees still find the time to perform DJ/lighting gigs.
-An Early Summer Night’s Dream!NAMM returned with a vengeance in Nashville. Learn what people were saying and why there could be a rebirth of independent retailers in the future.

-The Latest, Industry, Dealers, People and Product Buzz and Showcases.

COLUMNS
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The Music & Sound Independent RetailerWe honor Lou Kraus Music in Nebraska, celebrating 25 years of service and California's Zone Music, celebrating its 25th anniversary.
-Bags/Cases Update Marty Harrison of Access Bags and Cases, Agatha Gerutto of Road Ready Cases, and Jonny Edwards of Coffin Case give you tips on selling bags and cases in these brutal economic times.
-Special Guest EditorialMusic & Sound Retailer assistant editor Michelle Loeb reflects on her past five years with the magazine.
-Spy Travel & Leisure recently said Charleston, S.C., has the nicest people and best antique shops in the country. But, does it have the nicest store owners and best music instrument stores? Let’s find out.
-Five Minutes Hohner’s Scott Emmerman talks about the huge Bob Dylan harmonica launch and a whole lot more.
-Sales Guru.Gene Fresco explains why you MUST set goals as a salesperson.
-Veddatorial.Dan Vedda opened his store right around when the Music & Sound Retailer began. He takes a look back at how he became an MI dealer and reflects on his 12 years writing this column.
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MSR Anniversary —Lee Oskar.We take a look at 25 years of Lee Oskar by asking the man himself. We talk about how the company got started, what he thinks of the market now, and his times with the ultra popular band War.

FORMIDABLE FEMALES

-Vikki Hayward, Gator Cases marketing manager, was a huge fan of the company years before she joined it. Learn about her future goals, why she enjoys her job, and much more.
-Roxana Ramirez, Being in the music industry, you’re probably very aware of the soundtrack of your life. If Roxana Ramirez were to have a theme song, it would probably be “We Are Family.”
-Susan Lipp, is always busy. She helped break ground on the company’s huge future facility in Madison, Wisc., last month. She does NAMM Congressional “fly-ins” too

CURTAIN CALL
-Steve Stevens, Rock and Roll may be known for its wild behavior, but the genre has at least one law abider in Steve Stevens.
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Frank Black of the Pixies credits Haley's Comet for starting him on his career path?
-KT Tunstall dismounted from her horse and climbed out of her cherry tree to talk with us.
-Peter Frampton comes alive to tell us what guitars, effects, and amps he loves.
- John Flansburgh, They Might Be Giants’ John Flansburgh is a big fan of several independent dealers as well as a host of manufacturers.
-Matt Rubano the bass player for the red-hot band Taking Back Sunday. Even better, he likes to shop for MI gear.
-Paul English ,Willie Nelson has had four wives in 40 years, but only one drummer in that same time frame.
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INFORMATION
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DJ TIMES / DJ EXPO
-DJ Times Online
-Int'l DJ Expo 2008
-Americas Best DJ
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CLUB WORLD
-Club World Online
-Club World Awards 2009.
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Talking Heads: The Sequel
[July 2008 - Page 1]

Last year, we presented our inaugural “Talking Heads: Top industry executives discuss hot-button topics.” Well, you can call this Act No. 2. We’re providing it again for your reading enjoyment.

The questions we asked this time around are:
1. What have you done to overcome the weak U.S. dollar?

2. Airlines and shipping companies can invoke fuel surcharges on their customers to help assuage high oil prices. Is there something similar you have done or can do to help mitigate the fuel price problem?

We got a great cast of industry experts to respond. Here’s the list: Scott Emmerman, Hohner; Jim D’Addario, D’Addario; Stuart Spector, Spector Bass; Curt Mangan, Curt Mangan Inc.; Woody Moran, Namba Gear; Rudy Schlacher, U.S. Music; David Lynn, Phonic; Dick Boak, Martin Guitar; Chuck Sher, Sher Music; Paul Damiano, Kaman; Peter Janis, Radial Engineering; Chris Rose, Eminence Speaker; Jeff Babicz, Babicz Guitars; Dan Roberts, Musicorp; Joe Naylor, Reverend Guitars; Bill Xavier, Hanser Music Group; Billy Bones, Sparrow Guitars; John Hawkins, Samick; John Nady, Nady Systems; Josh Vittek, Kahler; and Don Rhodes of EM Winston.

Let’s start with our first question.

The Music & Sound Retailer: Guys, what have you done to overcome the weak U.S. dollar?

“The weak dollar has been very helpful to expand our export business,” said Damiano. “Our export sales are up in double digits in many cases. That is about the only good thing one can say about a weak dollar. The weak dollar causes severe problems for the foreign vendors whom we buy from, who, for the most part sell in dollars. This has forced some very tough discussions between us and our suppliers, and precipitated a lot of analysis regarding costs and selling prices of import products. In all cases, the costs of goods we import are going up. And in some cases, the increased costs are in the 10 percent to 15 percent and even higher range. We have no choice but to pass these cost increases along to our customers. And ultimately, dealers will have no choice but to pass the higher costs along to the consumers. Many of the products in the music business are already sourced in low-cost countries, so we do not expect a huge shift to even lower-cost source countries as a way to solve this problem. As long as the dollar remains as weak as it is, these higher costs are a fact of life no matter where we source product. How we as business people handle these increased costs at all levels will have a huge impact on the health of our individual companies.”

“Nothing really,” responded D’Addario. “We cannot control currency fluctuations and do not speculate on currency fluctuations in anyway. We take them as they come. Fifty percent of our business is export and when the dollar is weak we see opportunities in foreign markets, when it is strong we have to work harder to maintain our export levels. When the dollar is weak it affects some of the raw materials we import but for the most part we use American materials.”

“The drastic decline of the U.S. dollar against most foreign currency has it problems and blessings,” said Schlacher. “Since a large portion of our sales are export, we were able to offset our losses on the import side by the export group, thus avoiding price increases in the past. The high cost of fuel as well as other raw material and labor increases in combination with the exchange rate decline will give us no choice but to adjust pricing for the second half of the year.  For example the expected exchange rate decline against the Chinese RMB (Renminbi, also referred to as the Yuan) is 12 percent in ’08.”

“Musicorp has always sought to offer its dealers the best possible value for the products that we sell,” said Roberts. “While Musicorp’s brands have certainly been affected by rapidly rising prices, our efforts to work closely with suppliers to minimize price increases have helped the company to make its products an even better value relative to other products available in the marketplace.”    

“We are focusing on ways to help our customers improve their turns and profitability,” said Xavier. “The simple fact is that the dollar weakness along with many other global factors are increasing prices. This however might not be all bad news. Our industry has seen several years of average selling prices decreasing. This has meant dealers must sell more products to more customers just to stay even. A certain amount of upward pricing pressure might in fact be a good thing.”

“We have been focusing on our international customer base as well as reaching out to potential new international customers,” said Rhodes. “This should be a very good time to use the weak dollar to our advantage as it provides additional purchasing power for international customers. We are also making sure that any special offers we make are with master carton quantities in mind which helps us to sell and process these larger orders more effectively and profitably. We have also requested payment on shorter terms than usual which has not been an obstacle based upon all of the other positive aspects a weak dollar offers to an international customer.”

“As the old joke goes, ‘If we have to sell below cost, let’s get a bigger truck and make it up on volume,’” said Hawkins. “…We have used our dealer network to pool larger factory orders and asked for the best possible pricing from our own factory—even if it means being overstocked for short periods of time. This has helped us keep our prices in line with inflation. The much higher unit volume allowed us to move some production from our own more expensive factory in Korea to Indonesia. By also moving some of the highly trained personnel with the Korean tooling, we were able to keep the higher quality and reduce our dealer net pricing on over 30 SKUs in January. Our dealers have responded and rewarded our decision. We thank every one of them!”

“We have done most of our production in China for about 25 years now, and ever since the Chinese Yuan was unpegged from the U.S. dollar in late July, 2005, the currency exchange has been mostly a downhill roller coaster ride, with the RMB continually appreciating around one-half percent a month vs. the U.S. dollar,” said Nady. “According to the currency futures forecasts, this trend is slated to continue for at least another year. Complicating the issue further is a huge rapid rise of raw materials costs within China, a dramatic increase in labor rates, and elimination of many favorable government subsidies. So for Nady Systems, it has been quite a challenge over the last few years, especially since most of our products are competitively value priced. Raising prices, of course, would be the most obvious response to counteract these trends and maintain profitability, but we’re constrained to a large extent by competitive pressures within our markets. With our costs of production changing so rapidly from month to month, we’ve also had to increase our in-house inventory to higher levels than normal to lock in lower production costs. As this affects our cash flow, we’ve also tightened up our overall operations to combat these budgetary pressures.”
( continued, next page >> )

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