Veddatorial

Melting Pot

By Dan Vedda Over the last couple of months, we’ve been talking about transforming our industry’s retail approach a la Walt Disney (creating a thorough and e...
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New Demographic

By Dan Vedda Last month, I talked about Walt Disney and his relentless focus on the customer experience. I think that his approach can be applied to the ...
What would walt do?

WHAT WOULD WALT DO?

By Dan Vedda I’ve been thinking about Disney a lot lately. Not the company but, rather, Walt himself. It’s easy to quibble about the current state and offeri...

Mapquest

By Dan Vedda In December, word leaked out (in the same way that you can refer to a burst pipe as a leak) that the Uberstore (aka Guitar Center) had sent a le...

Christmas Wrap

By Dan Vedda We’ve closed the door on Christmas and stand poised to jump into a new year. I’m a little shy about predicting the year ahead. But, what I saw t...

Order up

By Dan Vedda As I write this, we’ve just passed Black Friday and the much-vaunted Cyber Monday. Reports that sales were slightly higher than expected in the ...