Veddatorial

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Phone Skills

As much as people blather on about SEO, social media presence and “rating” sites like Yelp, if you have a brick-and-mortar presence—and particularly if that...

Guitar Center: More Or ‘Lesson’?

Editor’s Note: Shortly before press time, Guitar Center confirmed to The Retailer that, by the end of the year, GC would have 87 stores with lessons. The le...
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Veddatorial: Bad Blood

All it takes is a bad supplier to get my early-career dander up again. It doesn’t happen often; better industry suppliers and my own selection process usual...

Veddatorial: Educating The Consumer

I believe our most difficult job for the next few years—as an industry and, in particular, as retailers—is to educate the music products consumer. Tradition...

Rise Of The Millenials

Mary Meeker, a venture capitalist at Kleiner Perkins Caufield Byers, released her annual report on Internet trends at the end of May. The report is widely a...

Find Your Weird

Every now and then, we get a misdirected shipment, or the packing list from another dealer’s order is attached to mine. We make sure the stuff gets to its p...

Out With The Old?

As a consumer and a business owner, I rebel against being herded into new technology just because a company says I should use it. I have no problem with new gad...

Face to Face

I didn’t make it to the NAMM show in Anaheim this year. Cost and store coverage prevented me from going, and I really missed it. Sure, heading out of the northe...

Business As Unusual

You hear people bandy about a particular phrase—“disruptive innovation”—a lot these days. Disruptions are everywhere: from new payment systems like Square or Ap...